Disclaimer

1. Business Identity

synaptixworld.com is operated by synaptixworld.com, LLC (EDRPOU registration code 55842211), located at 12 Velyka Vasylkivska St, Office 45, Kyiv, 03150, Ukraine. Our identification details are published permanently on this website in accordance with Article 12 of the Law of Ukraine «On Electronic Commerce» dated 06.10.2015 No. 675-VIII.

2. Role as Travel Agent / Intermediary

synaptixworld.com acts as a travel agent and intermediary between you and third-party suppliers (airlines, hotels, tour operators, insurers). Unless explicitly stated, we are not the tour operator and do not own or operate the transportation, accommodation, or other services you purchase. Our obligations are limited to arranging bookings under the public offer agreement (Договір публічної оферти) and the applicable supplier's own terms. Under Article 20 of the Law of Ukraine «On Tourism» dated 15.09.2003 No. 1281-IV and the Law of Ukraine dated 25.02.2021 on tour operator and travel agent activity, we declare our entity type as travel agent.

3. No Personalized Legal, Visa, or Entry Advice

Visa, passport, customs, health, and entry requirements change frequently and depend on your citizenship, residence, and itinerary. Information on this website is general and informational only and does not constitute personalized legal advice. You must verify all entry and visa requirements with the relevant embassy, consulate, or official government sources before travel. We are not liable for denied boarding or entry resulting from reliance on general information published here.

4. Travel Insurance

Any travel insurance we facilitate is provided and administered by third-party insurers. All coverage terms, exclusions, limits, and claims procedures are determined solely by the insurer's policy documents. We do not underwrite insurance and make no representation regarding claim outcomes.

5. Destination Guidance — Informational Only

Destination descriptions, itineraries, and travel recommendations are provided for general information. Conditions (weather, safety, availability, prices in UAH where applicable to consumers in Ukraine) may change. We do not guarantee that any described experience will be available or identical to its description. We do not promote tourism to territories of Ukraine that are temporarily occupied; such activity is restricted under Ukrainian law.

6. Advertising Claims

Marketing materials on this site are prepared in line with Articles 4, 7 and 8 of the Law of Ukraine «On Advertising» dated 03.07.1996 No. 270/96-ВР. Any comparative or benefit-based statements are substantiated and should not be read as guarantees of individual results.

7. Language of Offers

While this page is provided in English for foreign-facing visitors, if you are a consumer residing in Ukraine, the statutory Ukrainian-language version of offers and contracts is available upon request, as required by Articles 30 and 35 of the Law of Ukraine «On Ensuring the Functioning of the Ukrainian Language as the State Language» dated 25.04.2019 No. 2704-IX.

8. Related Documents

Please also read our Договір публічної оферти (Public Offer / Terms of Service), Політика конфіденційності (Privacy Policy), Cookie Notice, and Refund/Cancellation Policy, which govern your use of this website and any bookings.

9. Contact

synaptixworld.com, LLC — 12 Velyka Vasylkivska St, Office 45, Kyiv, 03150, Ukraine. Email: hello@synaptixworld.com. Phone: +380 970 921 4309. Legal representative: Maria Garcia, Managing Director.